Inicio | FollowUpCX

¡Innovation
make customers happy!

Delivering unforgettable experiences to your customers omnicanales.

ABOUT US

Follow-up of the customer experience

We accompany the client in the implementation of strategic omnichannel solutions to ensure a positive impact on business results. This is done through a successful retail analytics model that identifies opportunities for improvement in the Pre-Purchase, Purchase and Post-Purchase experience.

Through different technologies, we can extract data on consumer behaviour and cross-reference this information with data provided by the client.

Know Us More

Shopping centers and retailers
make a smart management of your assets

Management of Conversion

I know, manages and optimizes your points of sale!

Through the best technology identifies in real time the opportunities for improvement and take advantage of the potential sale of your establishments.

Traffic flows
Conversion rate
Dwell times

FollowUP Synergy

We generate value to effectively manage every step of the sales funnel of the consumer in the mall, through information-disruptive as:

Proximity traffic
Capture rate
Traffic shop
Conversion rate and benchmark the mall

Employee Management

!It has teams of highly competitive! Increases the conversion through the intelligent management of your sales team.

Assignment goals
Individual Coaching and training plan
Management of tasks in the shop

Management of Conversion
FollowUP Synergy
Employee Management

Know our solutions

Quote Product+

Industry

Management of Conversion

Industry

Employee Management

Industry

FollowUP Synergy

Industry

Follow-up IA

Industry

Market prospect of FollowUP

Installed Iot Devices

Stores and optimized spaces

Moving marks

Billions of people traced

Success stories

“With the tool, the indicators, and the human support that Follow UP provides me, I have managed to significantly improve the management of my business. The tool gives me updated information by ...

Eduardo Pérez

Country manager Chile and Peru

“FollowUP has been an important ally for the daily management of the stores. Through the platform we have been able to obtain essential information to reorganize internal processes, improve operability...

Maria Isabel Mesa

Crystal sas

“Thanks to the support of FollowUP we were able to attend to the most immediate problems. The stores that went through the rigorous indicator improvement work (FollowUP Clinic) obtained an improvement ...